Shipping & Production
Every piece is made to order with personalized embroidery. This ensures the highest quality and attention to detail for your custom textiles.
Production Timeline
Standard Orders (1–9 pieces): 5–7 business days from order confirmation to shipment.
Bulk Orders:
- 10–25 pieces: 2–3 weeks
- 25–50 pieces: 3–4 weeks
- 50+ pieces: 4–6 weeks
Bulk timelines include consultation, design approval, production, and quality review. Timelines may vary during peak production seasons (holidays, wedding season) or based on order complexity.
Rush Orders: Available on a case-by-case basis — contact us to discuss your timeline.
What to Expect
- Order Confirmation - You'll receive confirmation within 24 hours with your order details.
- Production - Your items are carefully embroidered and quality-checked.
- Shipment - You'll receive tracking information once your order ships.
- Delivery - Standard shipping takes 3-5 business days within the US.
Shipping
United States:
- Standard Shipping: 3–5 business days
- Express Shipping: 1–2 business days
- Rates calculated by weight at checkout
Dominican Republic:
Delivered straight to your door — no courier, no extra fees.
- Standard Shipping: 3–5 business days
- Express Shipping: 1–2 business days
- Rates calculated by weight at checkout
International:
We ship worldwide via UPS and USPS. Rates and delivery times are calculated at checkout based on destination and weight. Customs duties, taxes, and fees may apply and are the responsibility of the recipient.
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can also check your order status anytime by logging into your account.
Questions About Your Order?
Contact us for an update on your order.